Results
- 6 weeks earlier operational readiness
- 52% fewer missing handover documents
- 39% faster first-response time for tenant requests
What changed
- Asset-linked document handover
Manuals, warranties, and closeout records moved into searchable asset cards.
- Preventive maintenance activation
Recurring service schedules were configured before occupancy ramped up.
- Tenant request channel launch
Occupants submitted structured requests with status visibility from day one.