FM operations

Facilities service operations

A service operations flow for FM teams balancing recurring maintenance with reactive requests.

Delivery blueprint

  • Centralize incoming demand

    Route occupant requests into structured work orders with ownership and priority.

  • Execute repeatable inspections

    Use templates to keep site checks consistent across buildings.

  • Track work completion

    Capture updates and closure evidence directly on each service task.

  • Review live operational KPIs

    Monitor backlog and asset health trends from a shared FM dashboard.

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